Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Getting Care

Driving Directions

The 423d Medical Squadron can be found at Building 623 on RAF Alconbury, directly opposite the Commissary, and in close proximity to the Petrol / Diesel garage, gymnasium and bowling alley.

On Google Maps, RAF Alconbury can be found using postcode: PE28 4DA

Don’t forget to keep your family’s information up to date in DEERS!