Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Primary Care

Primary Care at the 423rd Medical Squadron - RAF Alconbury consists of Family Health, with two Family Health doctors.

Because we are a limited-scope facility, specialty care will either be referred into the British health care network and coordinated by Referral Management, or sent to RAF Lakenheath.

Contact Us

Phone 

44-01480-842273/4547
DSN: 314-268-2273/4547

Hours 

8 a.m. to 5 p.m.

Location 

First Floor

Don’t forget to keep your family’s information up to date in DEERS!